Frequently Asked Questions

These questions are often asked by our existing and potential clients. The answers below cover all aspects of your hosting account.

The 2 Steps For Publishing a Website How do I order my domain name & hosting? How do I upload my site? Domain Names Full list of domain name FAQs Do hosting plans include a domain name? Can you host .com.au or .co.uk domains? Can I get hosting without a domain name? Can I have multiple domains for my site? How do I connect a domain to your hosting? General Questions Full list of general server and hosting FAQs Does your hosting show pop-ups? How does Cherry offer such low prices? Can I use Dreamweaver & Frontpage? What is cPanel Control Panel? Before you Buy & Billing & Payments Full list of billing & payments FAQs What forms of payment do you accept? How much webspace do I need? What is transfer and how much do I need? Can we send email newsletters to clients? Can I order despite not living in Australia?

Email & Statistics Full list of email & statistics FAQs How do I create an email address? Can I use Outlook Express & Webmail? Are visitor statistics available? Support & Uploading Full list of support & uploading FAQs How do I contact you? How long does setup take? Is there a money back guarantee? How do I upload my site using FTP? How often can I update my site? Perl, PHP, MySQL, SSL Hosting Full list of Perl, PHP & MySQL FAQs Can I use Perl or PHP? What is phpMyAdmin? What is SSL & secure hosting? Reseller Hosting Plans Full list of reseller FAQs When should I get a reseller account? Can I create customised packages? How do I create client hosting accounts? Can reseller plans be upgraded?

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