Before you Buy, Billing & Payment Questions

Questions related to purchases and guarantees for the web hosting plans we offer.

• Can I order even though I do not live in the Australia?
• How much is the setup fee?
• Is my hosting account renewed at the end of the year automatically?
• What forms of payment do you accept?
• Why are prices in US dollars?
• I'm very wary of using my credit card to purchase over the Internet. How secure will the transaction be?
• What happens if I go over the disk space or transfer limits for my plan?
• Do you have a minimum time contract or commitment?
• What happens if I do not like your service?
• How long does it take for me to get my money back if I want to cancel?
• How much webspace do I need?
• What is transfer and how much do I need?
• Are adult sites or sites involved with SPAM allowed?
• Are MP3 files, games, or software downloads acceptable on my site?
• Our site needs to email newsletters to our clients. Is this ok?
• What if my site breaks your TOS and AUP rules?
• What is considered "Excessive amounts of resources"?

General Questions Support & Uploading Files Email & Statistics Domain Names

Reseller Hosting Before you Buy, Billing & Payments Perl, PHP, MySQL, SSL & Secure Hosting

If you can't find your question answered in our FAQ pages please contact us. We're always available to help you with any query you may have.

Cherry Web Hosting   Web Hosting Plans
FAQ   Support   Web Design
About Cherry   Contact Cherry   Resources