FAQ -> FAQ Answers

Client account settings and locations of servers

When you first setup client accounts using your WHM "super account", you need various settings to work with the account.

All services originally have the username and password you setup the hosting account with.

Your client's account settings and locations are all similiar. FTP addresses, for example, are always ftp.clientdomainname.

Eg.
ftp.client1.com
ftp.myclientsdomainname.com.au
ftp.anotherdomain.net

Nameservers

Client nameservers are the same as those for your reseller account. Most new resellers have the following nameservers for their account:

DNS1 domain name: dns1.correctdns.com
DNS1 IP address: 69.57.160.105
DNS1 domain name: dns2.correctdns.com
DNS2 IP address: 69.57.160.106

POP3 email servers are mail.clientdomainname as both the incoming and outgoing servers.

Eg.
mail.client1.com
mail.myclientsdomainname.com.au
mail.anotherdomain.net

The webmail address is clientdomainname/webmail.

Eg.
www.client1.com/webmail
www.myclientsdomainname.com.au/webmail
www.anotherdomain.net/webmail

Please go back to see more Frequently Asked Questions or contact us if you cannot find the answer to your enquiry.